END. has developed into one of the most influential, forward-thinking and inspirational niche menswear companies in the world. We have built an unrivalled reputation for sourcing the most sought-after contemporary menswear products which we distribute to over 80 countries around the globe.
Our new Fulfilment Centre in Washington, Tyne and Wear represents the END. brand and provides an amazing working environment for our growing logistics and operations team. We're now looking for passionate, dedicated and hard-working people to join us at a really exciting time in our journey as we continue to grow and evolve our business and teams.
Our Order Fulfilment Operators are responsible for ensuring our online customers receive an exceptional experience by providing the highest quality of service through efficient picking, packing and shipping of their orders.
Sourcing and collecting customer orders from defined locations within the fulfilment centre.
Taking customer orders and packaging them using a variety of presentation bags and boxes, ensuring the customer receives their order at the highest quality standard.
Packing customer orders into shipping cartons and preparing appropriate shipping paperwork.
Exceptional housekeeping and preparation of work area to ensure efficiencies and productivity throughout your working shift.
Prioritising workload to meet business requirement based on shipping priorities.
Processing customer orders as efficiently as possible to meet individual and team targets and ensuring accuracy at all times.
General housekeeping duties in the fulfilment centre to ensure Health & Safety standards are met at all times.
Essential Skills & Attributes
You are customer focused and will do what you can to ensure the best service is delivered to all customers.
You demonstrate a positive, can-do attitude and can work under pressure to challenging deadlines to achieve individual and team targets.
You have exceptional attention to detail and are tidy, organised and efficient.
You are a strong team member who works well with other people to achieve great outcomes.
You are reliable and have an excellent track record for time keeping and attendance and are able to be flexible to work on a rotational shift pattern.
You are passionate about doing a great job and take personal ownership for achieving your targets.
You are able to work in fast-paced environment which involves light physical work including lifting and stretching.
Experience of picking orders in an e-commerce or distribution environment is desirable but not essential.