Recognised as one of the fastest growing Companies in the UK, it’s a really exciting time to be joining END. If you’re positive, passionate and dedicated and want to be part of our future success this could be the role for you.

E-COMMERCE STUDIO MANAGER - FULL TIME - WASHINGTON

Over the last 20 years, END. has evolved into a technology led retailer that provides luxury and contemporary apparel and exclusive sneaker drops to a global audience. One of the most influential, forward-thinking and inspirational fashion companies in the world, we have fresh products hitting our website daily and our service never stops.

END. prides itself on delivering a first-class customer experience, which has underpinned our success. With over 2 million customers we deliver to over 80 countries around the world and our online business is complimented by our industry leading retail stores in Newcastle, Glasgow, Manchester, London and Milan.

END. are looking for enthusiastic candidates to join our growing Studio Team. Working in the largest in-house studio in the North East, you will be responsible for assisting our Studio Team in the production of market-leading imagery seen by over 6 million visitors each month.

As a key member of the E-Commerce Studio Leadership Team, the E-Commerce Studio Manager is responsible for the performance, operational efficiency, and visual quality of content produced by the E-Commerce Photography Studio. This role plays a pivotal part in ensuring a seamless, best-in-class visual shopping experience that enhances product appeal and drives sales.

Reporting to the Director of CX & Studio, you will work closely with cross-functional teams, including Content, Production, Buying, and operational teams to optimise workflow efficiency, maintain high-quality standards and ensure timely delivery of assets. A strong leader with a keen eye for detail, you will champion innovation, continuous improvement, and efficient execution of studio processes.

What you'll be doing:

Key responsibilities

Own and drive the E-Commerce Photography Studio's daily operations ensuring smooth execution of content production and alignment with business objectives.
Monitor and enhance key performance metrics, including Time to Site, Cost per Style, and Image Quality.
Lead continuous improvement initiatives to streamline workflows, minimise bottlenecks, and enhance operational agility.
Manage studio resources effectively to ensure smooth operations across Stock Control, Styling, Modelling, and Photography teams.
Ensure financial accountability by managing the studio budget, cost efficiency, and profitability.
Collaborate closely with the Creative, Buying and Content teams to ensure consistent visual storytelling and alignment with our brand identity.
Work closely with Production, Buying & Merchandising to prioritise styles and optimise product launches based on commercial objectives.
Develop and implement quality control measures to ensure all imagery meets best-in-class E-Commerce standards.
Continuously refine styling and photography techniques to enhance product presentation and customer engagement.
Build and mentor a high-performing team, fostering a culture of accountability, innovation, and excellence.
Conduct performance reviews and set clear goals to drive productivity and engagement.

What you'll be able to demonstrate:

Skills and experience

5+ years of experience in similar multi-brand E-Commerce Studio management.
Proven track record of leading and optimising high-volume content production environments.
Strong knowledge of process improvement methodologies (e.g., Lean, Six Sigma) and workflow automation.
Experience in budget management, performance tracking, and financial accountability.
Strong data analysis skills, with proficiency in reporting tools (Excel, Google Analytics, or BI tools).
Experience working with content management systems, digital asset management, and workflow tools.
Operational Excellence - Drive efficiency, eliminate waste, and continuously improve processes.
Commercial Mindset - Align studio operations with business objectives, ensuring cost-effectiveness and value delivery.
Decisive & Data-Driven - Use insights to make informed, strategic decisions.
High Accountability - Set clear expectations and hold teams responsible for results.
Innovation Champion - Lead technology-driven initiatives to future-proof studio operations.
People Leader - Inspire and develop talent, fostering a high-performance culture.

Our core values underpin everything we do as a business. We always put our customers first, are passionate and dedicated and strive for excellence. To achieve this, we are positive and collaborative and keep it simple.

If you have what it takes to be part of our future success, we want to hear from you.

Type of employment: Permanent, full-time