Recognised as one of the fastest growing Companies in the UK, it’s a really exciting time to be joining END. If you’re positive, passionate and dedicated and want to be part of our future success this could be the role for you.

STOCK SUPERVISOR– FULL-TIME, MANCHESTER

Over the last 15 years, END. has evolved into a technology led retailer that provides luxury and contemporary apparel and exclusive sneaker drops to a global audience. One of the most influential, forward-thinking and inspirational fashion companies in the world, we have fresh products hitting our website daily and our service never stops.

END. prides itself on delivering a first-class customer experience, which has underpinned our success. With over 2 million customers we deliver to over 80 countries around the world and our online business is complimented by our industry leading retail stores in Newcastle, Glasgow and London.

Our Manchester operation will span 2 floors representing stalwart brands from our 450+ brand portfolio. Exceptional service is the norm alongside second to none brand expertise. The Supervisor we are searching for is looking for the next step in their career, someone who lives and breathes retail and relishes in the fast paced ever changing environment of sales. We need a candidate who covers all bases; a salesperson, a motivator, a leader, a brand expert and a shrewd decision maker capable of leading this store to success.

The Stock Supervisor is responsible for driving sales and supporting management with the day to day operations of the stockroom. The Stock Supervisor will ensure that both they and the stock team are operationally driven, They will also manage the organisation & logical transition of stock from delivery through to the sales floor. The Stock Supervisor will also ensure stock accuracy by applying tight controls to all stock movements and the maintenance of the general stock space

What you'll be doing:
Key responsibilities

  • Supervising and driving the Stock team working with them to achieve operational targets.
  • Contribute to the profitability of the store by receiving, handling and managing the inventory of deliveries in a timely and organised manner.
  • Being familiar with the entire running of the Stock Operations with a good working knowledge of the processes behind all services and procedures.
  • Supporting the Manager and Assistant Manager in training to ensure the full stock team is equipped with knowledge relevant to the job and the specific product END. represents.
  • Keeping a constant awareness of security issues at all times.
  • Identifying opportunities and initiatives to continually improve performance, communicating them to the Store Manager regularly.
  • Maintain workplace safety and provide a healthy environment for staff and customers.
  • Complete Transfers Out within 24 hours of receipt.
  • Maintain a clean, tidy and orderly stock room.
  • Decrease store shrinkage by researching inventory discrepancies and reporting suspicious activities to store management.
  • Conduct & Manage discretionary ad hoc stocktakes.
  • Participate in formal quarterly stocktakes
  • Check deliveries for accuracy and verify that the quantity received matches quantity sent.
  • Ensure that products are accessible, available and ready for the sales floor.
  • Ensure that products are adequately stored to prevent damage.
  • Ensure replenishment stock transitions to the sales floor as priority upon receipt.
  • Assist the Service team with stock replenishment

What you'll be able to demonstrate:

Skills and experience

  • Good knowledge and comprehensive understanding of the range of processes, procedures and systems to be used in carrying out assigned tasks. Knowledge can be acquired through a combination of job-related training and considerable on- the-job experience. Operates within a defined role, with some autonomy in how tasks are delivered.
  • Good understanding of how the team integrates and collaborates with other teams to achieve overall objectives of the department.
  • Provides on the job training/support for new team members. May allocate resources and coordinate tasks for the team, check and report on quality and work progress and individual actions. May act as coach/ mentor.
  • Understands procedures and has the capability to evaluate and select the appropriate alternatives from defined options and plans and monitors own work within agreed deadlines. Responsible for checking the quality and accuracy of own work. Produces routine reports and other documents from standard templates. Performs a range of activities in a variety of structured environments.
  • Direct impact on customer experience and team performance through the quality of the tasks performed or services provided.
  • Clear verbal and written communication skills and common courtesy.

What we can offer you:

  • Competitive salary
  • 29 days holiday (including bank holidays and birthday)
  • Competitive salary
  • Company pension scheme
  • Generous staff discount from day one
  • Access to END. Exclusives benefits platform
  • Access to Employee Assistance Programme
  • Opportunities for professional development and career progression
  • Eye-test vouchers
  • Cycle-to-work scheme

Our core values underpin everything we do as a business. We always put our customers first, are passionate and dedicated and strive for excellence. To achieve this, we are positive and collaborative and keep it simple.

If you have what it takes to be part of our future success, we want to hear from you.

Please note - for the successful candidate, any employment is conditional on you having the right to work in the UK in the role in which you are employed.

Type of employment: Permanent, full-time