Recognised as one of the fastest growing Companies in the UK, it’s a really exciting time to be joining END. If you’re positive, passionate and dedicated and want to be part of our future success this could be the role for you.
SIZING CO-ORDINATOR – FULL-TIME, NORTH SHIELDS
Over the last 15 years, END. has evolved into a technology led retailer that provides luxury and contemporary apparel and exclusive sneaker drops to a global audience. One of the most influential, forward-thinking and inspirational menswear companies in the world, we have fresh products hitting our website daily and our service never stops.
END. prides itself on delivering a first-class customer experience, which has underpinned our success. With over 2 million customers we deliver to over 80 countries around the world and our online business is complimented by our industry leading retail stores in Newcastle, Glasgow and London.
Our Content department are seeking an organised, positive individual to join the Sizing team. Reporting to the Team Leader, the Sizing Coordinator will be responsible for accurately measuring new products across clothing, footwear, accessories and lifestyle; meeting daily targets with the demands and pressures of a fast-paced environment.
Excellent computer skills and experience in Excel is beneficial. Working well within your team and across departments, you will communicate with Customer Services and Returns to resolve issues and amend sizing where needed; working to improve customer satisfaction and product accuracy.
What you’ll be doing:
Key responsibilities
- Measure all newly arrived items – monitoring output and accuracy
- Ensure footwear size charts are maintained before products launch
- Review the front end of the website ensuring sizing and any additional copy required is accurate and up to date
- Work with Customer Services and Returns teams to address any issues and help to resolve
- Help in the training of new staff members
- Take responsibility of workflow and working towards tight deadlines in a fast-paced environment
- Actively communicate with other departments that have a dependency on sizing to address and help to resolve any issues Be proactive and support the Sizing Team Leader with any additional duties when required
What you’ll be able to demonstrate:
Skills and experience
- Exceptional organisation and planning skills
- Excellent verbal and written communication skills
- Ability to work well as part of a team with a positive and proactive approach
- A high level of attention to detail
- Proficient in Microsoft Excel
- Experience in Magento is beneficial
What we can offer you:
- Competitive salary
- 28 days holiday (including bank holidays)
- Company pension scheme
- Generous staff discount
- Eye-test vouchers
- Cycle-to-work scheme
Our core values underpin everything we do as a business. We always put our customers first, are passionate and dedicated and strive for excellence. To achieve this, we are positive and collaborative and keep it simple.
If you have what it takes to be part of our future success we want to hear from you.
Please note - for the successful candidate, any employment is conditional on you having the right to work in the UK in the role in which you are employed.
Type of employment: Permanent, full-time