Recognised as one of the fastest growing Companies in the UK, it’s a really exciting time to be joining END. If you’re positive, passionate and dedicated and want to be part of our future success this could be the role for you.
CASHIER - PART-TIME, MILAN
END. provides by far the widest range of menswear fashion available anywhere in the world, which allows customers to express their style and individuality. The diverse range offered makes END. a truly unique buying experience. The END. buying team travels the globe sourcing product with provenance, innovation and creativity, creating a unique selling point ahead of their competitors. The company has developed a loyal customer base since they started, and through its exclusive collaborations, online platform, mobile app, and physical stores, continue to be one of the leaders in the market they operate.
END. currently has four bricks and mortar stores in the UK with a fifth opening in Manchester in Summer 2022. The Milan Flagship Retail Store will be our first store outside of the UK, which makes this one of our most exciting ventures to date. Our Milan operation will span 2 floors representing stalwart brands from our 450+ brand portfolio, including womenswear and lifestyle.
We currently have an exciting opportunity in our Retail Team for a Part-Time Cashier. The cashier is responsible for the final moments of the customer’s experience in an END. store. They should be closing sales in a friendly and courteous way, in keeping with END. Service Guideline, resolving customer queries and answering questions.
You will be part of an inspirational team who settle for nothing less than the absolute best. Come to us with high standards and big ideas and become part of a ground-breaking retail set up.
What you’ll be doing:
Key responsibilities
- Support the sales team in its combined efforts to maximise sales and heighten Company profile by outwardly displaying exemplary service techniques to reflect the performance of the sales advisors.
- Handle all transactions with customers using the EPOS system by scanning goods and collecting payment.
- Promote add on sales and cross selling.
- Resolve customer complaints, guide customers and provide relevant information.
- Maintain a clean and tidy cash desk area.
- Wrap and bag purchases in line with END. company standards.
- Support in other areas of store operation by having a good working knowledge of the processes behind all services and procedures.
- Maintain an awareness of product and merchandising standards.
- Support stock replenishment.
- Share your knowledge of the product we sell and the industry within which we work with our customer base.
- You will adhere to Company policies and procedures.
What you’ll be able to demonstrate:
Skills and experience
- Tasks are routine and specific to the work of the team. Works within clearly defined processes and with direct supervision. Requires assistance when dealing with unexpected problems.
- Awareness that the tasks performed relate to the work of others within the team/department. Understands importance of working within team to achieve excellent results.
- Follows established processes and procedures. Works to clearly defined priorities and deadlines. Performs routine activities in a structured environment. No or limited autonomy or decision making required.
- The job has limited but direct and measurable impact on customer experience. The quality of the work produced will reflect on the performance and effectiveness of the team as a whole.
- Clear verbal and written communication skills and common courtesy.
- English speaking is desired but not essential.
Our core values underpin everything we do as a business. We always put our customers first, are passionate and dedicated and strive for excellence. To achieve this, we are positive and collaborative and keep it simple.
If you have what it takes to be part of our future success we want to hear from you.
Type of employment: Permanent, part-time