Recognised as one of the fastest growing Companies in the UK, it’s a really exciting time to be joining END. If you’re positive, passionate and dedicated and want to be part of our future success this could be the role for you.

PMO LEAD– FULL-TIME, NEWCASTLE

Over the last 15 years, END. has evolved into a technology led retailer that provides luxury and contemporary apparel and exclusive sneaker drops to a global audience. One of the most influential, forward-thinking and inspirational fashion companies in the world, we have fresh products hitting our website daily and our service never stops.

END. prides itself on delivering a first-class customer experience, which has underpinned our success. With over 2 million customers we deliver to over 80 countries around the world and our online business is complimented by our industry leading retail stores in Newcastle, Glasgow and London.

Earlier this year, The Carlyle Group, one of the world’s largest and most respected private equity companies invested in END. and is working closely with END.’s Executive and Senior Leadership teams to develop its strategy help and accelerate and execute its growth plans. To support these initiatives, we’ve created this new role which will help manage, report on, co-ordinate and drive forward a range of multi-disciplinary projects. The role will be reporting into the CFO / CEOs.

END. has a range of exciting projects at a variety of stages of progression across all key areas of the business. These projects are focused on building END.’s platform and capability to support its ambitious growth plans over a 3 – 5 year view. Projects range from property / infrastructure investments, ecommerce engineering / platform developments, operational improvement projects, to customer services enhancements.

We’re looking for a proactive and driven PMO Lead, to work closely with the Executive and Senior Leadership to the help manage and drive forward high priority projects. We’re looking for someone with excellent communication and stakeholder management skills, and adaptive and responsive project management capabilities geared towards monitoring and reporting on projects and helping making positive change happen.

What you’ll be doing:

Key responsibilities

  • Responsible for the programme management of strategic business projects and supporting the planning, prioritisation and implementation of key projects on behalf of the Executive and Leadership teams.
  • Develop a roadmap of business-critical projects to support the delivery of the growth strategy, with clear definition of project scope, goals and accountabilities.
  • Provide programme structure, detailed plans and all governance, ensuring robust approaches to engagement, project stakeholders and key business stakeholders.
  • Tracking project budget, develop & maintain project scope, deliverables and change control processes.
  • Co-ordination of project teams and ensure clear ownership, maintenance and reporting of plans and KPI's in place.
  • Day to day operational focus of the PMO, resource planning and allocation, ensuring governance gates are met.
  • Establish the risk and mitigation management process for all key projects.
  • Identify and maintain focus on deliverables with a specific focus on the dependency management process.
  • Ensure project management tools and principles are used throughout ensuring integration across the business.
  • Provide provision of tools, training, guidance and assurance at programme or project level across the business to support project delivery.
  • Track and report benefits realisation from project activities.
  • Accelerating delivery / proactively improving and developing projects and removing blockers.

What you’ll be able to demonstrate:

Skills and experience

  • A track record of delivering business transformation programmes across several organisations, and/or managing significant multi-disciplinary projects.
  • A collaborative, innovative and proactive leader, comfortable managing and driving change.
  • Someone who’s highly motivated, engaged, positive and can drive initiatives forwards to support best-in-class and high-quality delivery.
  • Someone’s who’s energised by working at a fast pace.
  • Excellent organisational skills and an ability to communicate effectively at all levels and with all stakeholders.
  • Proven experience of considered decision making, blending knowledge, intelligence and an understanding of people.
  • Openness and honesty with the ability to express thoughts candidly and collaboratively.
  • Ability to think laterally, innovatively and work collaboratively with teams across the business.
  • Results focused, commercial, self-motivated and proactive self-starter.
  • Someone who can keep things simple, reduce unnecessary complications and complexity to help deliver swift progress.
  • Degree educated and/or equivalent work experience.

What we can offer you

  • Competitive salary
  • 33 days holiday (including bank holidays)
  • Company pension scheme
  • Generous staff discount
  • Eye-test vouchers
  • Cycle-to-work scheme

Our core values underpin everything we do as a business. We always put our customers first, are passionate and dedicated and strive for excellence. To achieve this, we are positive and collaborative and keep it simple.

If you have what it takes to be part of our future success we want to hear from you.

Please note - for the successful candidate, any employment is conditional on you having the right to work in the UK in the role in which you are employed.

Type of employment: Permanent, full-time